One of the beauties of modern computers is that in addition to the standard keyboard and mouse layout, you can use Xbox One controllers. But sometimes users may see a message that the USB device is not detected and this becomes a problem. In this article, we will tell you what to do if the controller does not work.
What causes controller malfunction
Looking in detail at the reasons why controllers can fail to work, the most frequent ones are:
• If the Xbox One controller doesn’t work on your computer, the USB device doesn’t show up on your computer, the USB device isn’t found, the USB device is permanently disconnected from your computer, it’s probably because of the drivers. And to solve this issue, these drivers need to be installed again.
• Xbox One USB controller device is not recognized – in this case, you need to check the Xbox wire, and sometimes it may be mismatched with your PC, and you will have to substitute it. Try reconnecting the controller
• The Xbox One USB controller is not working – occasionally this may be caused by your USB port. To figure out how to correct the issue, reconnect your controller to the USB port on the back of your PC and see if that resolves the issue.
Ways to fix the controller connection
Several effective ways to eliminate the error related to the controller plugging to the PC via USB device.
Method 1 – reinstall the controller drivers. To perform this, you will need to:
• Go to the Device Manager by pressing the Windows + X keys
• Once the menu opens in front of you, select your Xbox One controller, click on “Remove Device” and acknowledge your action
• After that, press the “Scan for hardware changes” token
After a few seconds, the driver will be reinstalled immediately.
Method 2 – Run the hardware and device troubleshooter
There are many ways to solve this issue on your Windows system. To utilize the diagnostic tool, you need to:
• Open the Settings application by using the Windows Key + I key combination
• When the Preferences application starts, go to the Update and Security section
• Click on the “Troubleshooting” tab on the left screen, select “Hardware Settings” and click “Run Troubleshooter”
Method 3 – Update your USB drivers
To do this, contact your USB mainboard vendor and load the most recent version of their drivers. This is easy to do if you know the model of your motherboard and where to look for the necessary drivers.
Method 4 – Disable antivirus and reinstall the driver.
Antivirus can meddle with some drivers and thus trigger problems with some devices. You may even have to uninstall the antivirus for a while to do the following.